New Clients: $50 off your pet's first visit
At Aqua Pups, we provide a clean, safe, and dog-friendly swimming experience. Our saltwater pool is designed for pups, offering gentle, skin-friendly water and a sand filter system to keep it fresh. Whether your dog loves group play or solo swims, our pool is perfect for all breeds and activity levels—ensuring fun, exercise, and peace of mind for both pets and owners.
At Aqua Pups, we provide a clean, safe, and dog-friendly swimming experience. Our saltwater pool is designed for pups, offering gentle, skin-friendly water and a sand filter system to keep it fresh. Whether your dog loves group play or solo swims, our pool is perfect for all breeds and activity levels—ensuring fun, exercise, and peace of mind for both pets and owners.
At Aqua Pups, we treat your dog like family. Whether they’re splashing in our pool, getting pampered at Spa Pups, receiving healing care through Healing Pups, or visiting Independence Veterinary Clinic for their health needs, every service is designed with love and attention to their well-being. Our goal is to provide a safe, welcoming space where your pet can thrive in every way - feeling healthy, happy, and cared for. We’re here for your dog, every step of the way, because they deserve nothing but the best.
We offer a wide range of services aimed at ensuring the lifelong health and happiness of your pets.
AquaPups
HealingPups
SpaPups Grooming Service
Woofin' Workout
Senior Pet care
Urgent care
4.9 ratings from 150+ reviews
We have the answers to the top frequently asked questions about our services. Read here plus learn more about our services.
A: Group Swim costs $20 per visit for non-members during group swim hours, while Paddle Club members can swim once per day for just $50 per month. For Private Swim, non-members pay $47 for each 30-minute session, whereas Paddle Club members pay only $30 per month plus $1 per minute, with unlimited access. Additionally, Paddle Club members receive a 10% discount on products, classes, and parties—non-members do not receive any discounts.
Unlimited swim means that you may swim as many times in a month as you and your dog would like. The requirements set on unlimited swim are purely for the health and safety of your dog(s) and they are as follows:
Each dog may only swim once per day
Each dog may only swim for a maximum of an hour per visit
These limitations were set to make sure that every dog that swims with us does not over-do-it. If you would like to stay for 20 minutes, then we wouldn’t want you to feel as though you aren’t getting your money’s worth.
Most, (even healthy) dogs do not need to swim for an hour. Please watch for signs of your dog telling you he/she is tired. Even dogs that could 'swim all day' need to be told when to stop. We ask that you help your dog to understand this.
Unfortunately, this is the nature of Group Swim time; we never know when the pool will be full. There may be occasional times where you will be asked to wait until others are done swimming. This is rare but can happen during drop-in Group Swim.
A: If you purchase a Group Swim Club, you will be eligible for 10% off Private Swim times (reservations required)
A: If your dog incurs an injury and cannot swim, please provide a letter from your pet's veterinarian. You may put your membership on hold for a service fee of $8/month. For the term of the injury, the original membership term will not be reduced by the term of the hold. Once reinstated, the membership will continue for the remaining months on the full term.
A: As dogs become geriatric, they can continue to swim in the recreational pool if they are still able to get up and down the ramp. However, it is safest for them to swim during Private Swim time to eliminate the risk of other dogs running into them/pushing them off the ramp, etc. You may adjust your membership to the Private Swim Club of the same duration.
If your dog is unable to get up and down the ramp, or you just don't think it's best for them, you can always switch to Private Assisted swim. In this case, we would continue out the duration of your membership by adding your monthly fee as a credit on your account to be used towards Private Assisted Swims.
Monday: 9:00 am - 7:00 pm
Tuesday: 9:00 am - 7:00 pm
Wednesday: 9:00 am - 7:00 pm
Thursday: 9:00 am - 7:00 pm
Friday: 9:00 am - 7:00 pm
Saturday: 8:00 am - 4:00 pm
Sunday: 9:00 am - 5:00 pm
Group Hours
Monday: 9:00 AM - 1:00 PM, 5:00 PM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 6:00 PM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: 9:00 AM - 1:00 PM
Private Hours
Monday: 1:00 PM -5:00 PM
Wednesday: 9:00 AM - 6:00 PM
Sunday: 1:00 PM - 5:00 PM
2328 Crownpoint Executive Dr, Charlotte, NC 28227
Compassionate Pet Care for Dogs and Cats.
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